2819 West 11th Avenue, Vancouver, BC V6K 2M2       604-738-2819

FAQ

What are your hours of operation?

We are open for Family drop-in Monday to Fridays 9:30-12:00pm, and an afternoon drop in on Wednesday, 1:00pm-4:30pm. We are closed the last Friday of each month.

In addition to Family drop-in, we offer parent and caregiver courses and workshops. Please refer to our seasonal newsletter for program dates and times.

Is family place open to anybody?

YES. We are open to all families with children between birth and 5 years old. We are a resource center dedicated to supporting families with young children to meet new friends, gain a sense of community, and receive ongoing assistance that helps families raise happy, healthy children.

What ages are the children who come to your drop-in?

WSFP welcomes all families with children between birth and 5 years; however, as children grow older, they begin attending daycares so average age is about 6 months to 3 years.

Do I still have to buy membership if I pay for drop-in each visit? Do I still have to pay drop-in fee if I buy the yearly membership?

Yes, membership is required in addition to the drop-in fee. Membership fee and drop-in fee revenue helps cover the cost of WSFP programs and services.

Is the drop-in fee per child or per family?

The drop-in fee is $3 per family per session.

Do I need to be a member to use the toy lending library?

Yes, having a membership provides you access to the toy lending library.

Who funds the programs?

In addition to membership/drop-in fee revenues, we receive funding from Province of British Columbia, donations from individual and business donors, and host various fundraisers throughout the year.

Do you take clothing donations?

We have clothing exchange boxes where you can drop them off and take some if needed. We take clothing that is suitable for the infant to toddler age group.

Do you take toy donations?

Please speak with a staff member at your next visit, email us at wsfp_info@telus.net or call us at 604-738-2819.

Are you a daycare?

We are not a daycare. West Side Family Place is a resource center dedicated to supporting families with young children. It is a place to meet new friends, gain a sense of community, and receive ongoing assistance that helps families raise happy, healthy children.

Are you affiliated with the other family places?

We operate independently but we do have a partnership with the Eastside Family Place, Marple Oakridge Family Place, Mount Pleasant Family Centre, and the South Vancouver Family Place. We are registered not-for profit organizations providing easy to access daily drop-in playroom and parenting programs in welcoming and supportive spaces.

Can I use my membership from the other family places?

The membership can only be used at the family place where you are registered as a member.

What activities can children do in the family place?

We have a well-equipped space with divided areas to accommodate varying types of play and learning. We offer art and sensory based activities, pretend play with house and dress-up.

How can I volunteer or give back?

Please visit our volunteering and donate page.

Latest from West Side Family Place

  • Family Place Field Trip at the Beach

    Join us for this month’s Family Place Field Trip at the Beach! Tuesday, July 27, 10 to 11:30 am With beach mats, umbrellas, and sand toys in tow, we’re set to enjoy some movement, water and sand play, and time to connect as a group in one of our local beaches. Hope you can join […]

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  • Like all non-profits, WSFP has been financially impacted by the pandemic.  As a result, we are increasing our user fees as of July 5th to $3 dollars per family, per in person session at Family Place.  We will continue to honour pre-purchased tickets. Please connect with staff if you have any inquiries.

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  • Public Health guidance is starting to relax as vaccination rates increase. West Side Family Place will continue to follow the advice of WorkSafe BC during this transition period and will continue to encourage mask-use during all our programs for the time being. We will continue to monitor and reassess as the season progresses. Our WSFP […]

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  • KITS IN THE PARK

    Join us for Kits in the Park! Come for outdoor family fun with a focus on play, movement, art and sensory exploration, and a Circle Time with songs and stories. Visit westsidefamilyplace.getomnify.com to register for a spot. Registration for each session opens exactly 48 hours to the program times. Please remember to sign yourself and […]

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  • Indigenous Day

    June 21st is National Indigenous Peoples Day. Now more than ever, West Side Family Place as an organization focused on children and families, we emphasize that Every Child Matters. West Side Family Place staff and board members continue to join with the people, communities, and organizations expressing their outrage and heartbreak following the discovery of […]

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  • West Side Family Place COVID-19 Safety Protocols

    Basic Transmission Facts of COVID-19 COVID-19 is a respiratory infection that is spread by droplets. These are small particles that are dispersed when people cough or sneeze.   Transmission of the virus occurs when a person touches a droplet from an infected person and then touches their own face; mouth/eyes/nose. This requires you to be […]

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  • WSFP Sick Policy

    For the health and safety of our environment and its users, we ask that if you or your child are displaying any of the symptoms shown on the picture, please rest and play at home.

    READ MORE

  • Family Place Field Trip at the Beach
  • West Side Family Place  COVID-19 Safety Protocols
  • WSFP Sick Policy
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