2819 West 11th Avenue, Vancouver, BC V6K 2M2       604-738-2819

FAQ

What are your hours of operation?

We are open for Family drop-in Monday to Fridays 9:30-12:00pm, and an afternoon drop in on Wednesday, 1:00pm-4:30pm. We are closed the last Friday of each month.

In addition to Family drop-in, we offer parent and caregiver courses and workshops. Please refer to our seasonal newsletter for program dates and times.

Is family place open to anybody?

YES. We are open to all families with children between birth and 5 years old. We are a resource center dedicated to supporting families with young children to meet new friends, gain a sense of community, and receive ongoing assistance that helps families raise happy, healthy children.

What ages are the children who come to your drop-in?

WSFP welcomes all families with children between birth and 5 years; however, as children grow older, they begin attending daycares so average age is about 6 months to 3 years.

Do I still have to buy membership if I pay for drop-in each visit? Do I still have to pay drop-in fee if I buy the yearly membership?

Yes, membership is required in addition to the drop-in fee. Membership fee and drop-in fee revenue helps cover the cost of WSFP programs and services.

Is the drop-in fee per child or per family?

The drop-in fee is $2 per family per session.

Do I need to be a member to use the toy lending library?

Yes, having a membership provides you access to the toy lending library.

Who funds the programs?

In addition to membership/drop-in fee revenues, we receive funding from Province of British Columbia, donations from individual and business donors, and host various fundraisers throughout the year.

Do you take clothing donations?

We have clothing exchange boxes where you can drop them off and take some if needed. We take clothing that is suitable for the infant to toddler age group.

Do you take toy donations?

Please speak with a staff member at your next visit, email us at wsfp_info@telus.net or call us at 604-738-2819.

Are you a daycare?

We are not a daycare. West Side Family Place is a resource center dedicated to supporting families with young children. It is a place to meet new friends, gain a sense of community, and receive ongoing assistance that helps families raise happy, healthy children.

Are you affiliated with the other family places?

We operate independently but we do have a partnership with the Eastside Family Place, Marple Oakridge Family Place, Mount Pleasant Family Centre, and the South Vancouver Family Place. We are registered not-for profit organizations providing easy to access daily drop-in playroom and parenting programs in welcoming and supportive spaces.

Can I use my membership from the other family places?

The membership can only be used at the family place where you are registered as a member.

What activities can children do in the family place?

We have a well-equipped space with divided areas to accommodate varying types of play and learning. We offer art and sensory based activities, pretend play with house and dress-up.

How can I volunteer or give back?

Please visit our volunteering and donate page.

Latest from West Side Family Place

  • Giving Tuesday

    In this season of giving and even more so, in this time of supporting locally, as you think about which charities to give back to we hope you will consider West Side Family Place. With your help and contribution – whether through taking out memberships, sharing your time, and donating to Family Place – we […]

    READ MORE

  • West Side Family Place Membership

    Dear participants and supporters of West Side Family Place, It’s that time of year again when we are reaching out to ask for your financial contributions to our programs by renewing your WSFP Membership. While we recognize the uncertainty of the future we hope that you will consider our services as a vital part of […]

    READ MORE

  • “Emotional Well-Being in Difficult Times”-Deborah MacNamara

    At the beginning of the pandemic, West Side Family Place hosted a webinar with Dr. Deborah MacNamara, “Staying Sane at Home with Kids”. We are now 8 months in, and Dr. MacNamara will follow up with another session on “Emotional Well-Being in Difficult Times”. She will continue to explore the effects the pandemic have on […]

    READ MORE

  • West Side Family Place COVID-19 Safety Protocols

    Basic Transmission Facts of COVID-19 COVID-19 is a respiratory infection that is spread by droplets. These are small particles that are dispersed when people cough or sneeze.   Transmission of the virus occurs when a person touches a droplet from an infected person and then touches their own face; mouth/eyes/nose. This requires you to be […]

    READ MORE

  • WSFP Singing Time with Eva, Maria & Sue Ellen

    What songs, rhymes and felt stories do you miss from Family Place? Let us know by commenting on our Facebook post what they are and we'll be sure to include them in our future videos!

    READ MORE

  • WSFP Sick Policy

    For the health and safety of our environment and its users, we ask that if you or your child are displaying any of the symptoms shown on the picture, please rest and play at home.

    READ MORE

  • Giving Tuesday
  • West Side Family Place Membership
  • “Emotional Well-Being in Difficult Times”-Deborah MacNamara
  • West Side Family Place  COVID-19 Safety Protocols
  • WSFP Singing Time with Eva, Maria & Sue Ellen
  • WSFP Sick Policy
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